COVID-19 Resources

Frequently Asked Questions

Job Seekers

Employers

Thank you for your interest in the Service Canada Webinar – Employment Insurance Benefits. Due to the high number of participants, the software is not able to allow all interested participants to join the WebEx/Teleconference. Please click on the following URL to view the recorded version:

https://gts-ee.webex.com/recordingservice/sites/gts-ee/recording/playback/2c32812f6ca5484ab167f3a9ab32d4b8

Resources for Employees:

Information on the Employment Insurance program is accessible from the “Benefits” Section of the Canada.ca website at the following URLs:

Employment Insurance benefits and leave
https://www.canada.ca/en/services/benefits/ei.html

Start application
https://srv270.hrdc-drhc.gc.ca/AW/introduction?GoCTemplateCulture=en-CA

Please contact the Employment Insurance program to obtain additional information. Contact information for the Program is accessible from the “Contact us” section of the above-mentioned website at the following URL:

EI Contact information – individuals
https://www.canada.ca/en/employment-social-development/corporate/contact/ei-individual.html

Resources for Employers:

Information on the Employment Insurance program is accessible from the “Benefits and Programs” Section of the Canada.ca website at the following URL:

EI – Information for employers
https://www.canada.ca/en/employment-social-development/programs/ei/ei-list/ei-employers.html

Please contact the Employer Contact Centre to obtain information on the Record of Employment (ROE). Contact information for the Centre is accessible from the “Contact us” Section of the above-mentioned website at the following URL:

Contact the Employer Contact Centre
https://www.canada.ca/en/employment-social-development/corporate/contact/employer-contact-center.html

Resources for All:

A tool to obtain information on a customized list of federal, provincial and territorial programs and services is accessible from the “Benefits” Section of the Canada.ca website at the following URL:

Welcome to the Benefits Finder
https://srv138.services.gc.ca/daf/q?id=c7535d17-2995-4cf4-8615-eeff2141d4bc&GoCTemplateCulture=en-CA

Information on the Canada’s COVID-19 Economic Response Plan is accessible from the “Health” Section of the above-mentioned website at the following URL:

Canada’s COVID-19 Economic Response Plan
https://www.canada.ca/en/department-finance/economic-response-plan.html

Additional information on COVID-19 is accessible from the Canada.ca website at the following URL:

Coronavirus disease (COVID-19)
https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html