Collections Specialist – French (Bilingual – English / French)

Job offer Description

Collections Specialist – French

(Bilingual – English / French)

From $29 to $35 per hour

Toronto Branch

3333 James Snow Parkway North, Milton, ON L9T 8L1


Position Responsibilities

  • Initiate communication with customers to resolve past-due collection balances.
  • Respond to a high volume of collections email correspondences from customers.
  • Handle 120+ collections customer contacts daily via phone and email.
  • Determine appropriate escalation for delinquent collections accounts.
  • Support the management of appropriate collections account aging.
  • Identify high-risk accounts and notify management.

Minimum Requirements

  • High school diploma or equivalent.
  • Bilingual (English / French) required – 100% fluency in both verbal and written forms.
  • Experience in business to business environment preferred.
  • Minimum one-year experience in collections an asset.
  • Call center experience an asset.
  • Experience in reconciling accounts.
  • Excellent communication and problem-solving skills.
  • Strong phone manner with the ability to multitask.
  • Comfortable working in a high-volume, fast-paced environment.


  • Extended medical and health coverage that includes medical, dental and vision.
  • Basic life insurance, disability and wellness programs.
  • RRSP with 5% employer match.
  • Paid holidays and generous paid time off.

Job offer details

Collections Specialist – French (Bilingual – English / French)

  • Job offer number : JLA911
  • Published on : Friday July 22nd, 2022
  • Expires on : Thursday September 22nd, 2022
  • Number of positions: 1
  • Salary : $29 to $35 per hour
  • Category: Customer Service Service à la clientèle
  • Position Type: Full-time
  • Location: Milton,ON

How to apply?

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