BILINGUAL RECEPTIONIST (R) – CORPORATE SERVICES

Job offer Description

JOB DESCRIPTION
Job Title: Bilingual Receptionist (R) – Corporate Services
Contract: Permanent position – 5 days / week (Full time)
Salary Range: $18.89 to $22.76 per hour
Benefits and Pension: Competitive benefits package, including the Healthcare of Ontario Pension Plan (HOOPP)
of Ontario Pension Plan (HOOPP).
Start Date: As soon as possible

The Centretown Community Health Centre (CCHC) is actively seeking for the following positions
Bilingual Receptionists.

The Downtown Community Health Centre is committed to reducing barriers to the delivery of health and social
health and social services to marginalized communities. To this end, it holds equity and
and inclusion as core health values. CCHC pays particular attention to
groups deserving of equity, including seniors, the LGBT2SQ+ community, people with mental health
mental health and addictions, those experiencing homelessness and newcomers to Canada.
newcomers to Canada. CCHC plays a leadership role in health services for
LGBT2SQ+ and Trans people in the Ottawa region. CCHC has a long history of advocacy, capacity building and
capacity building and service delivery for the populations it serves.

Summary
The receptionist serves as the first point of contact. They answer the phone, transfer calls, greet clients and visitors and actively support the and visitors, and actively supports staff, volunteers and clients at the Downtown Community Health Centre (DCHC). volunteers and clients of the Downtown Community Health Centre (DCHC). Finally, they refer clients to the Centre’s services or to outreach services as needed. services as required.

Requirements

• High school diploma or equivalent.
• Minimum of two years experience as a receptionist for a large multidisciplinary team.
• multidisciplinary team.
• Experience working in a diverse environment.
• Experience working with a person-centered approach.
• Experience working in a community-based health or social service agency.
• Excellent interpersonal skills (e.g., ability to build relationships and manage difficult situations) difficult situations, etc.)
• Demonstrated knowledge of customer service principles and practices.
• Demonstrated ability to welcome and serve people from diverse backgrounds including, but not limited to, the LGB2T
  limitation, the LGB2TQ community, people affected by mental illness and addictions, people experiencing homelessness and newcomers to Canada.
• Demonstrated flexibility, good judgment and initiative.
• Excellent oral and written communication skills.
• Excellent telephone skills and experience in handling a high volume of calls.
• Excellent organizational skills.
• Proficiency with Windows software, especially email, Microsoft Word and data entry software.

Desirable

• Knowledge of non-violent intervention techniques is highly desirable.
• Language Designation
• English (written and spoken)
• French (spoken)
• Method of submitting interest in this position:

Send cover letter and resume by May 15, 2023 at 11:59 p.m. to [email protected].

Please note the following information:
– Your email should have the subject line “Bilingual Receptionist”.
– Your resume should be titled as follows: “(Last Name)_(First Name)_CV”.
– Your cover letter should be named as follows: “(Last name) _(First name)_Cover letter
cover letter”.

We thank all applicants for their interest. Only those candidates invited to an interview will be contacted.

Applicants with disabilities who require accommodation in order to apply or be assessed for a position may applicants may contact [email protected]. CCHC is an equal opportunity employer and CCHC is an equal opportunity employer and values diversity in its workforce. CCHC’s COVID-19 vaccination policy requires all applicants to be vaccinated and to be vaccinated and provide proof of vaccination. Reasonable accommodations will be considered for be considered for persons with medical exemptions or for protected reasons under the Ontario Human Rights Code.

Job offer details

How to apply?